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 Performance Evaluation of Public Service Mall (Mall Pelayanan Publik) in Indonesia using the Balanced Scorecard.
<strong>Policy &amp; Governance Review</strong>, [S.l.], v. 6, n. 2, p. 123-140, june 2022.
ISSN 2580-4820.
Available at: &lt;<a href="http://jurnal.iapa.or.id/pgr/article/view/570" target="_new">http://jurnal.iapa.or.id/pgr/article/view/570</a>&gt;. Date accessed: 24 june 2026.
doi: <a href="https://doi.org/10.30589/pgr.v6i2.570">https://doi.org/10.30589/pgr.v6i2.570</a>.